Our Process

our process

Our care process is designed to make sure that your loved one receives the care they need to live independently.

Shot of a female carer talking to her patient in the nursing home

detailed care plan

After you have been in touch with our team, either by email or phone, we will arrange for a registered manager to visit you and your loved one and establish themselves as your point of contact.

After assessing your loved one’s needs and consulting with you about how you would like us to help, we will introduce you and your loved one to the carers and work with you to create a detailed care plan.

This care plan will lay out all of your loved one’s needs and determine how you would like them to be taken care of, including the activities we will schedule and how frequently we will visit them with the aim to give your loved one as much independence as possible.

personalised services

We specialise in providing our clients with sensible support to safeguard and improve their quality of life while taking care of their health needs.

We understand the complexity of various health conditions and other incapacities, which is why we offer a personalised service to meet the daily needs of each of our clients.

We also acknowledge the social, cultural and ethnic diversity of our clients and we will aim to deliver services that are inclusive and responsive to their unique circumstances and background.

To learn more about our services, please give our team a call on 01702 623258 or 07904 539239 today.